Risk & Fraud Manager

Your Role in Our Mission
As a Risk & Fraud Manager, you protect the integrity and financial stability of NEXT Ventures' ecosystem. You will lead efforts in identifying anomalies, executing account verification protocols, investigating complex client claims, and leveraging data analytics and AI automation to safeguard platform policies while optimizing workflow efficiency.

How You’ll Make an Impact (Key Responsibilities)

• Client Activity Research & Monitoring: Conduct thorough, recurring research into client activities to identify anomalies, verify account authenticity, and strictly enforce platform compliance.

• Verification Operations: Oversee and execute verification procedures to confirm the legitimacy of new and existing client accounts, including rigorous identity document reviews.

• Investigations & Dispute Resolution: Analyze evidence and underlying documents to understand client claims in depth, delivering clear resolutions or technical explanations based on thorough data analysis.

• Cross-Functional Collaboration: Partner closely with internal departments and cross-functional teams to resolve client issues and mitigate potential fraud risks effectively.

• Data Analytics & Pattern Recognition: Regularly analyze and interpret complex business metrics, test hypotheses, project outcomes, and uncover suspicious patterns to inform executive decisions.

• Innovation & Platform Integrity: Generate innovative and creative ideas by thinking outside the box to continuously enhance the platform's integrity.

• Workflow Optimization & Efficiency: Take a hands-on approach to refining operational processes, workflows, and technologies to achieve high efficiency and company-wide strategic goals.

• Market Intelligence & Proactive Defense: Continuously monitor industry developments and analyze risk impacts on the platform's integrity, proposing strategic product enhancements and identifying novel anomalies to keep the platform secure and competitive.

What You Bring (Required Qualifications & Skills)

• Data & Analytics Tools: Proficiency in Google Workspace, and Power BI or Metabase. Knowledge of SQL and Python is a distinct advantage.

• AI & Technical Automation: Demonstrated expertise using AI tools and automation strategies to streamline workflows.

• Analytical Thinking: Strong capacity to interpret complex datasets, identify patterns, and make operational decisions.

• Communication Skills: Excellent written and verbal English skills, capable of explaining technical findings and policy decisions clearly.

• Problem-Solving & Innovation: Creative & possess problem-solving skills to propose innovative solutions.

• Interpersonal Skills: Outstanding collaboration abilities to build consensus and work effectively within diverse, global teams.
  
  Your X-Factor (The Ideal Candidate)

• Analytical Detective: Has a keen eye for detail, spotting subtle anomalies and inconsistencies that others miss.

• Automation Advocate: Constantly looks for ways to leverage tech, AI, and scripts to work smarter and faster.

• Balanced Judgement: Balances firm platform policy enforcement with a fair, client-focused approach to dispute resolution.

• Proactive Problem-Solver: Doesn't wait for risk events to occur; anticipates vulnerabilities and builds preventative measures ahead of time.
  
  Your Pay & Perks

• Competitive Salary Package: Aligned with market benchmarks and tailored to your experience and leadership capabilities.

• Health & Wellbeing Benefits: Comprehensive medical coverage and support programs tailored per region.

• Growth Opportunities: Access to advanced training, certifications, and high-impact international exposure across global fintech operations.

• Work Culture & Flexibility: An ambitious, fast-paced work environment with modern collaboration tools and flexible working options.

Your Journey After Applying

1. 30-minute Get-To-Know-You Session (with TA Lead)

2. 48-hour Take-Home Assessment

3. 60-minute Final Interview Session (with Management)

Why Join NEXT
We’re not your average workplace—we work hard, play harder, and celebrate every win.