Executive - Quality Control

Executive - Quality Control

***We strongly encourage you to read the whole circular prior to applying*** 

Company: NEXT Ventures

Location: AJ Heights (12th Floor), Bir Uttam Rafiqul Islam Ave, Dhaka 1212, Bangladesh

Position: Executive, Quality Control

Job Nature: Full Time 

Weekend: 2 Days

Compensation:

• Salary Range: BDT 30,000 - BDT 40,000

• Bi-Annual Salary Increment (Eligibility Condition Applies)

• 2 Times Yearly Festival Bonus (Eligibility Condition Applies)

Company Overview:

NEXT is a global fintech group. We own & operate FundedNext, a leading prop trading platform, and are expanding into the CFD brokerage industry. We are a team of 450+ diverse professionals operating across 5 countries, serving over 220,000+ daily active traders from 170+ countries.

Job Overview:

We are looking for a proactive, detail-oriented, and results-driven individual to join our team as an Emerging Lead in the Quality Control wing. In this key role, you will oversee audit processes, quality control strategies, and operational improvements to ensure compliance, efficiency, and accuracy across all audit functions. As an emerging lead in the QC wing, you will be responsible for monitoring audit coverage, optimizing workflows, implementing automation, and ensuring adherence to quality standards. You will also collaborate with cross-functional teams to drive process improvements, mentor team members, and enhance overall audit efficiency. This role requires strong analytical skills, a keen eye for detail, and a commitment to continuous improvement. If you thrive in a dynamic, fast-paced environment and are passionate about quality control, audit excellence, and operational efficiency, this role is for you.

Job Responsibilities

Strategic Development

• Develop and implement a data-driven Quality Control strategy that aligns with the organization’s key objectives, supporting both short-term improvements and long-term business growth.

• Conduct regular audits to identify errors, inefficiencies, and opportunities for improvement, ensuring that audit processes remain effective and are continuously refined to meet evolving demands.

• Redesign and enhance audit and remediation frameworks, leveraging AI-driven solutions to improve accuracy, efficiency, and accessibility for all support agents.

• Collaborate with department heads and leadership to align QC initiatives with business priorities, delivering measurable improvements in quality control and employee performance.

• Implement real-time tracking systems to measure the effectiveness of audit processes and remediation plans, ensuring continuous improvement through data-driven feedback and performance insights.

• Conduct interactive upskilling sessions when needed, ensuring an engaging and effective learning experience for all auditors and support agents.

Team Management & Development

• Serve as the primary liaison between leadership, departments, and teams, ensuring that the Quality Control wing’s needs are identified and effectively addressed.

• Foster strong collaboration with cross-functional teams, ensuring that audit processes are aligned with departmental objectives and contribute to overall business success.

• Oversee the design, implementation, and evaluation of quality control audits and key performance indicators, ensuring consistent standards across all teams.

• Mentor, develop, and lead a team of skilled QC professionals, providing guidance to enhance both their technical expertise and professional growth.

• Contribute to the development and execution of company-wide quality control initiatives, including performance enhancement programs and employee engagement strategies, driving continuous improvement and operational excellence.

Qualifications

Education

• Graduation in any discipline from a recognized university. Relevant experience and skills will be given equal consideration.

• Advanced certifications (e.g., CQA, CCXP, ACXS) are desirable.

Experience

• A minimum of 2-4 years of experience in leading Quality Control (QC) initiatives, with a proven track record of driving impactful audit programs and improving quality standards across teams.

• Experience in leading and mentoring high-performing teams, with the ability to foster a collaborative and growth-oriented environment that encourages continuous improvement.

• Hands-on experience with audit and remediation frameworks, ensuring that processes are efficient, accurate, and compliant with company standards and industry regulations.

• Expertise in utilizing AI-driven tools (e.g., ChatGPT) to optimize audit processes, increase efficiency, and improve the accuracy of quality control activities.

• Proficiency with project management platforms (e.g., ClickUp) to manage and streamline QC operations, ensuring timely delivery and successful implementation of audit tasks and initiatives.

Skills & Requirements

Core Competencies

• Exceptional communication skills in English, both written and verbal, with the ability to convey complex quality control concepts in a clear, concise, and engaging manner.

• Effective project management skills, capable of overseeing multiple audit processes, quality control initiatives, and performance improvement programs while ensuring accuracy and timeliness.

• Data-driven decision-making approach, using real-time performance insights and audit metrics to refine QC strategies and drive continuous process improvements.

• Demonstrates a proactive business mindset, continuously adapting to emerging industry trends and organizational needs.

Interpersonal & Leadership Qualities

• Strong leadership and mentoring skills, with the ability to guide teams, foster talent development, and empower auditors to reach their full potential.

• Proven ability to build strong relationships and collaborate across departments, ensuring quality control strategies align with broader organizational objectives.

• Resilience and adaptability to thrive in fast-paced, high-pressure environments while maintaining the accuracy and effectiveness of quality control initiatives.

• Strong problem-solving abilities, with a strategic and solution-oriented mindset to enhance audit processes and improve overall compliance.

Competencies We Expect:

• Good Communication Skills

• Familiarity With The Position

• Team Player

• Having Leadership Skill

• Taking Initiatives

• Planning & Organizing

• Problem Solving Capacity

• Willingness To Learn

What We Can Offer You:

Food & Beverage :

• Subsidized Lunch

• Vending Machine Credit

• Unlimited Tea & Coffee

Entertainment:

• Annual Retreats

• Honeymoon Package For Newly Weds

• Birthday Leave

• Celebration of Events & Occasions  

• Relax & Sports Zone

• Game Night

Games We Play:

Ø  Indoor Games: 

• Billiard, Foosball, PlayStation, etc.

Ø  Outdoor Games:

• Football, Cricket, Badminton etc.

Learning Opportunities:

• Quarterly Reviews & Feedbacks

• Training & Development By Organization Assigned Consultants

• An Environment That Fosters Accelerated Growth & Training

Employee Centric Policies:

• Leave Policy

• Performance Management System

• Work-Life Benefits

• Inhouse fitness Trainer