AI & Automation Specialist

Who We Are

NEXT Ventures is where ambition takes shape and momentum becomes movement. As a global platform revolutionising access to performance-based capital, we empower the world's most driven individuals to rise. Through our flagship brand, FundedNext, we empower dreamers to become doers, and potential to turn into performance. With 500+ driven minds across five countries, we power a global rhythm — 220,000+ daily users from 170+ nations, each chasing greatness in their own way.

Your Role in Our Mission

The AI & Automation Specialist sits within the Product Operations function and carries two core mandates: guide how AI should be used in product management workflows across all squads, and audit internal operational processes to identify automation and improvement opportunities. This is not a software engineering role — it is a product-minded operations role that bridges AI capabilities with real business processes. You will be embedded in our day-to-day operations, shaping how we build, measure, and continuously improve the systems that power FundedNext at scale.

How You'll Make an Impact

AI Tooling & Workflow Enablement

• Define and maintain the AI toolkit for product managers — evaluate, select, and onboard AI tools for discovery, PRD writing, user research synthesis, data analysis, competitive intelligence, and code-assisted prototyping

• Create AI-assisted templates and workflows for common PM tasks — PRD Writer Agent, PRD Reviewer Agent, research summarizer, competitor tracker — ensuring practical adoption across all squads

• Train squad PMs on effective AI usage: prompt engineering, AI-assisted spec writing, AI-powered analytics queries, and knowing where AI output requires human review

• Set guardrails for AI usage across the product organisation — define where AI output can be trusted, where it requires human review, and where it should not be used (e.g. financial rule decisions, compliance determinations)

Process Audit & Automation

• Conduct end-to-end process audits across all internal operations — map current steps, handoff points, bottlenecks, SLAs, manual intervention points, and error rates across payout processing, trader investigation, compliance audits, support escalation, KYC review, partner onboarding, and refund handling

• Identify automation opportunities for each process — determine which steps can be fully automated, which can be AI-assisted, and which must remain manual — and build the business case (time saved, cost reduced, error rate improvement)

• Lead cross-squad process improvement initiatives, working with squads to implement automation improvements end-to-end

Metrics, Visibility & Stakeholder Collaboration

• Define and track process health metrics — processing time, manual intervention rate, error rate, cost per transaction, and automation coverage percentage for each audited process

• Embed temporarily with each squad (2–3 week rotations) to audit their internal processes and identify improvement opportunities — present findings and recommendations to squad PMs who decide what to prioritise

• Maintain a central Process Improvement Backlog visible to all squads and leadership — track automation initiatives, their status, expected impact, and actual results post-implementation

What You Bring

• 5+ years of experience combining product management, process improvement, or operations optimisation with AI/automation — from product ops, process engineering, management consulting, or AI product management backgrounds

• Hands-on experience with AI tools for business workflows — practical knowledge of LLMs, workflow automation, and intelligent document processing, including their real limitations

• Strong process mapping and analysis skills — ability to document end-to-end workflows, identify bottlenecks, measure cycle times, and quantify improvement opportunities

• Experience conducting process audits or operational assessments — mapping current state, identifying waste, and proposing structured improvements with measurable ROI

• Ability to build business cases for automation — quantifying time saved, cost reduced, error rate improvement, and implementation effort

• Proven track record training non-technical teams on AI tools — creating training materials, running workshops, and driving adoption across an organisation

• Understanding of AI guardrails and responsible AI use — knowing where AI output is reliable, where it needs human oversight, and where it introduces unacceptable risk

• Familiarity with workflow automation platforms — Zapier, Make, n8n, or similar; plus AI-powered document processing, chatbot frameworks, or RPA tools

• Strong cross-functional collaboration skills — this role spans all 8 squads and must build trust quickly during short embed rotations

• Experience in fintech, trading, or high-volume transactional operations is a strong advantage

• Bachelor's degree in a relevant field (Business, Engineering, Computer Science, or equivalent experience)

Your Journey After Applying

• 30-minute HR Session with the Talent Acquisition team

• 60-minute Session with the Direct Supervisor

• 60-minute Session with Chief Strategy Officer

Why Join NEXT

At NEXT Ventures, performance is more than numbers — it's the pulse that drives innovation and impact. Join us to architect a world-class performance and rewards ecosystem that shapes how success is recognised across continents. Be part of the team that turns ambition into achievement and potential into performance.

Your next chapter in global leadership begins here.